Litherland Practice

Litherland Town Hall Health Centre, Hatton Hill Road, Litherland L21 9JN
0151 475 4840

Patient Participation Group

Dear Patient,

We would like to know how we can improve our service to you and how you perceive our surgery and staff.

To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time

Customer service feedback form with green tick on Excellent.

to time; such as what you think about our opening times or the quality of the care or service you received.

We will contact you and keep our surveys succinct so it shouldn’t take too much of your time.

Under the Equality Act 2010 people are protected from unlawful discrimination if they have the following protected characteristics; age, marriage and civil partnerships, race, religion and belief, sex, gender reassignment, sexual orientation, disability and pregnancy and maternity.

Litherland Practice is committed to ensuring that the services we provide are accessible. By completing the below form you will help us measure how effectively we reach all sections of the community we serve. It is sensible to feel protective or cautious about disclosing any personal information, but feel assured that this information will be used for monitoring purposes only and not for any other purpose.  It is completely confidential and any data we hold will be stored separately from any data that could identify you personally.

If you are happy for us to contact you please click the link below to open the sign-up form and complete all the fields and return the form to the practice:

Joining my Patient Participation Group

Diversity Monitoring Form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance,